At primalucora.sbs, we prioritise the security and privacy of your personal information. This policy outlines how we collect, use, and protect your data in accordance with Australian law and the General Data Protection Regulation (GDPR).

Information We May Collect

We collect only the information necessary to provide our services and improve your experience on our site.

• Personal details you provide directly, such as name, email address, or contact information when you fill out forms.
• Technical data like your IP address, browser type, and device identifiers gathered automatically for security and analytics.
• Usage data regarding your interactions with our site, including pages visited and time spent on each section.
• Cookie data and similar tracking information used to improve site functionality and personalise your experience.

How We Use Your Information

Your data is processed to deliver our services, improve site performance, and ensure your security while visiting primalucora.sbs.

• To communicate updates, respond to your inquiries, or provide requested information.
• To improve website usability, monitor usage trends, and address technical issues.
• To comply with legal obligations and enforce our site’s terms and policies.
• To personalise content and remember your preferences for a smoother browsing experience.

Legal Basis for Processing

We process your data based on your consent, contractual necessity, or legitimate interest, in line with relevant regulations.

You have the right to withdraw consent at any time. Where processing is required to fulfil a contract or legal duty, your data is handled accordingly. Our legitimate interest includes site security and service improvement.

Sharing Your Information

We do not sell your personal data. We may share it under certain circumstances to support our services or meet legal requirements.

• With service providers who support website functionality and data processing, under strict confidentiality agreements.
• With regulators or legal authorities if required to comply with Australian law or lawful requests.
• With professional advisors, such as legal or IT consultants, when necessary for business operations or dispute resolution.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal data. While no online system is entirely secure, we strive to reduce risks by regularly reviewing and updating our security practices. Access to your information is limited to authorised personnel only.

Your Rights

You have rights regarding your personal information and can contact us to exercise them at any time.

• Request access to the personal information we hold about you or ask for corrections if it is inaccurate.
• Request deletion of your data where it is no longer necessary or processed unlawfully, within legal limits.
• Object to or restrict certain types of data processing, subject to applicable law and business needs.
• Request a copy of your data in a portable format, where technically feasible and appropriate.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyse usage, and remember preferences. You can manage or disable cookies through your browser settings at any time.

Cookie Policy Cookie Policy

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us through the details below.

Policy Changes and Updates

We may update this Privacy Policy to reflect changes in laws or our practices. Please review it regularly to stay informed about how your information is protected.